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FortiGate Hardware System Advanced Test Guide

If you don't feel comfortable to run the following test please, Contact your distributor

HQIP process

    1.DOWNLOAD HQIP image according to product
    2.Reboot the Unit
    3.Interrupt the boot sequence
    4.LOAD advanced hardware test image
    Loading FortiGate firmware using TFTP
    5.Run without saving
     6.During the HQIP test you will need to wire the network ports. A diagram indicating how to wire the ports will be displayed before the Network Controller Test starts.
    7.Save console output


CAUTION:

For all the FortiAnalyzer - FortiMail and FortiManager with RAID cards (FAZ-2000, FML-2000, FAZ-2000A, FML-2000A, FAZ-4000A and FML-4000A, FMG-3000B), when conducting the HQIP test, test set the RAID level to 0 so that HQIP can test each hard disk.

Fortinet recommends to back-up the HDD data before performing the HQIP test.

Once you finish the HQIP test, you have to format the HDD that can set the RAID level back to the default level for each model.

1) Get the HQIP Image :

(last update 05/04/2010)
Model HQIP Image S/N coverage
FortiGate 30B
FortiGate-30B_HQIP_082.img
FGT_30B-HQIP.1.0.1.2064.OUT
FortiGate 40C FGT_40C-HQIP.1.5.1.1009.OUT
FortiGate 50 FortiGate-50_HQIP_048.img FGT-50280302xxxxx and upper
FortiGate 50A version 1 FortiGate-50A_HQIP_043.img from FGT50A210xxxxxxx to FGT50A29044xxxxx
FortiGate 50A version 2 FortiGate-50A_HQIP_070.img FGT50A29054xxxxx and upper
FortiGate 50B version 1 FortiGate-50BCP5_HQIP_7403.img from FGT50B3G065xxxxx to FGT50B3G075xxxxx
FortiGate 50B version 2 FortiGate-50B_HQIP_7404.img FGT50B3G076xxxxx and upper
FGT_50B-HQIP.1.0.0.2020.OUT
FortiGate 50B HD FortiGate50BHD_HQIP_7401.img FG50BH3G0xxxxxxx and upper
FortiGate 60 FortiGate-60_HQIP_070.img FGT-6028030xxxxx and upper
FortiGate 60B version 1 FortiGate-60B_HQIP_7401.img FGT60B39075xxxxx
FortiGate 60B version 2 FortiGate-60B_HQIP_7403.img FGT60B39076xxxxx and upper
FortiGate 60C FORTIGATE-60C_HQIP_1800.IMG
FortiGate-60C_HQIP_1900.img
FGT_60C-HQIP.2.2.1.1003.OUT
FortiGate 60C (PCI version) FortiGate-60C_PCI_HQIP_1800.img
FortiGate 60M version 1 FortiGate-60M_HQIP_032.img from FGT60M29044xxxxx to FGT60M29054xxxxx
FortiGate 60M version 2 FortiGate-60M_HQIP_071.img FGT60M29055xxxxx and upper
FortiGate 60 ADSL FortiGate-60ADSL_HQIP_071.img F60DSL29065xxxxx and upper
FortiGate 80C FortiGate-80C_HQIP_7405.img FGT80C390xxxxxxx and upper
FGT_80C-HQIP.1.5.0.8010.OUT FGT80C3911616846 - FGT80C3911616852
FortiGate 80C USB FortiGate-80C_USB_HQIP_7402.img FGT80C390xxxxxxx and upper
FortiGate 80CM FortiGate-80CM_HQIP_7405.img FG80CM390xxxxxxx and upper
FortiGate 80CM USB FortiGate-80CM_USB_HQIP_7402.img FG80CM390xxxxxxx and upper
FortiGate 82C FortiGate-82C_HQIP_7402.img FGT82C310xxxxxxx and upper
FortiGate 100 version 1 FortiGate-100_HQIP_30.img from FGT1002801xxxxxx to FGT1002802xxxxxx
FortiGate 100 version 2 FortiGate-100_HQIP_043.img from FGT1002104xxxxxx to FGT1002106xxxxxx and FGT1002803xxxxxx and upper
FortiGate 100A version 1 FortiGate-100A_HQIP_043.img from FG100A21044xxxxx to FG100A21064xxxxx
FortiGate 100A version 2 FortiGate-100A_HQIP_059.img FG100A29054xxxxx and upper
FortiGate 110C FortiGate-110C_HQIP_7401.img FG100C3G0860xxxx
FortiGate 110C FortiGate-110C_HQIP_7412.img FG100C3G0960xxxx and upper
FortiGate 110C-HD FortiGate-110CHD_HQIP_7401.img FG10CH3G0860xxxx and upper
FortiGate 111C FortiGate-110C_HQIP_7421.img FG10CH3G0960xxxx and upper
FGT_111C-HQIP.1.0.0.2008.OUT FG10CH3G10605704 - FG10CH3G11600773
FortiGate 200 FortiGate-200_HQIP_043.img
FortiGate 200 FortiGate-200_HQIP_047.img FGT200280302xxxx and upper, FGT2002A0420xxxx and upper, FGT200240420xxxx and upper
FortiGate 200A version 1 FortiGate-200A_HQIP_043.img from FG200A210440xxxx to FG200A210640xxxx
FortiGate 200A version 2 FortiGate-200A_HQIP_061.img FG200A290550xxxx and upper
FortiGate 200A HD version 1 FortiGate-200A-HD_HQIP_043.img from FG200A210445xxxx to FG200A210545xxxx
FortiGate 200A HD version 2 FortiGate-200A-HD_HQIP_061.img FG200A290555xxxx and upper
FortiGate 200B FortiGate-200B_HQIP_1400.img FG200B39096xxxxxx and upper
FGT_200B-HQIP.1.1.4.8002.OUT
FGT_200B-HQIP.1.0.0.2005.OUT
FGT_200B-HQIP.1.1.4.2061.OUT
FortiGate 200B-POE
FGT_200B_POE-HQIP.1.0.0.2005.out
FORTIGATE-200P_HQIP_1200.IMG
FortiGate 224B FortiGate-224B_HQIP_072.img FG224B29065xxxxx and upper
FortiGate 300 FortiGate-300_HQIP_043.img APS301280302xxxx and upper
FortiGate 300A FortiGate-300A_HQIP_043.img FG300A290450xxxx and upper
FortiGate 300A HD FortiGate-300A-HD_HQIP_043.img FG300A290455xxxx and upper
FortiGate 300C FGT_300C-HQIP.0.1.0.1007.OUT FG300C3911600016 - FG300C3911600065
FGT_300C-HQIP.0.1.0.1010.OUT FG300C3911600066 - FG300C3911600561
FortiGate 310B FortiGate-310B_HQIP_7402.img
FORTIGATE-310B_HQIP_7410.IMG
FGT_310B-HQIP.1.1.0.2013.OUT
FGT_310B-HQIP.1.1.1.2062.OUT
FortiGate 310B set up with AMC FB4 Module FortiGate-310B-AMCFB4_HQIP_7403.img FG300B39076xxxxx and upper with AMC FB4 Module
FortiGate 310B set up with AMC HD Module FortiGate-310B-AMCHD_HQIP_7402.img FG300B39076xxxxx and upper with AMC HD Module
FortiGate 311B FortiGate-311B_HQIP_5103.img FG311B390xxxxxxx and upper
FGT_311B-HQIP.1.2.1.2055.OUT
FortiGate 400 FortiGate-420_HQIP_043.img FGT400280303xxxx and upper, FGT400240420xxxx and upper
FortiGate 400A version 1 FortiGate-400A_HQIP_1000.img FG400A290450xxxx, FG400A290550xxxx, FG400A390650xxxx, FG400A390750xxxx
FortiGate 400A version 2 FortiGate-400A_HQIP_074.img FG400A390850xxxx
FortiGate 400A HD version 1 FortiGate-400A-HD_HQIP_1000.img FG400A290455xxxx, FG400A290555xxxx, FG400A390655xxxx, FG400A390755xxxx
FortiGate 400A HD version 2 FortiGate-400A-HD_HQIP_074.img FG400A390855xxxx
FortiGate 500 FortiGate-520_HQIP_043.img FGT500280303xxxx, FGT500240420xxxx
FortiGate 500A version 1 FortiGate-500A_HQIP_1000.img FG500A290450xxxx, FG500A290550xxxx, FG500A290650xxxx, FG500A390650xxxx, FG500A390750xxxx, FG500A3908500001-500
FortiGate 500A version 2 FortiGate-500A_HQIP_074.img FG500A3908500501-FG500A390850xxxx
FortiGate 500A HD version 1 FortiGate-500A-HD_HQIP_1000.img FG500A290455xxxx, FG500A290555xxxx, FG500A390655xxxx, FG500A290655xxxx, FG500A390755xxxx, FG500A3908550001-500
FortiGate 500A HD version 2 FortiGate-500A-HD_HQIP_074.img FG500A3908550501-FG500A390855xxxx
FortiGate 620B FortiGate-620B_HQIP_7402.img FG600B39086xxxxx, FG600B39096xxxxx
FORTIGATE-620B_HQIP_7405.IMG
FortiGate 620B set up with AMC FB4 Module FortiGate-620B-AMCFB4_HQIP_7402.img FG600B39086xxxxx, FG600B39096xxxxx
FortiGate 620B set up with AMC HD Module FortiGate-620B-AMCHD_HQIP_7402.img FG600B39086xxxxx, FG600B39096xxxxx
FortiGate 621B FGT_621B-HQIP.1.0.0.2003.out
FGT_621B-HQIP.0.2.0.2001.OUT
FORTIGATE-621B_HQIP_1000.IMG
FortiGate 600C FGT_600C-HQIP.1.5.0.1017.OUT
FortiGate 800 version 1 FortiGate-800_HQIP_068.img FGT800280503xxxx, FGT800260440xxxx, FGT800260550xxxx, FGT800260650xxxx, FGT800360650xxxx
FortiGate 800 version 2 FortiGate-800_HQIP_7404.img FGT800360750xxxx, FGT8003H0750xxxx, FGT800360850xxxx
FortiGate 800F version 1 FortiGate-800_HQIP_068.img FG800F26044xxxxx, FG800F26055xxxxx, FG800F26065xxxxx, FG800F36065xxxxx
FortiGate 800F version 2 FortiGate-800_HQIP_7404.img FG800F360750xxxx, FG800F360850xxxx
FortiGate 1000 FortiGate-1000_HQIP_046.img FGT-1K280303xxxx
FortiGate 1000A FortiGate-1000A_HQIP_073.img FGT1KAx60x50xxxx
FortiGate 1000A FA2 FortiGate-1000AFA2_HQIP_073.img FGT1KXx60x50xxxx
FortiGate 1240B FortiGate-1240B_HQIP_7407.img
FGT_1240B-HQIP.1.0.0.2009.OUT
FGT_1240B-HQIP.1.1.0.2038.OUT 		FGT1KB39096xxxxx
FortiGate 3000 FortiGate-3000_HQIP_054.img FG300028050xxxxx, FG30002x044xxxxx, FG30002D054xxxxx
FortiGate 3016B FortiGate-3016B_HQIP_EEI_074.img FGT3KB34xxxxxxxx
FortiGate 3016B set up with AMC FB4 Module FortiGate-3016B-AMCFB4_HQIP_EEI_074.img FGT3KB34xxxxxxxx
FortiGate 3016B set up with AMC HD Module FortiGate-3016B-AMCHD_HQIP_EEI_074.img FGT3KB34xxxxxxxx
FortiGate 3040B FGT_3040B-HQIP.0.2.2.1004.OUT
FGT_3040B-HQIP.1.5.0.8015.OUT
FGT_3040B-HQIP.0.2.2.1005.OUT
FGT_3040B-HQIP.1.5.0.8004.OUTFG3K0B3I11700362 - FG3K0B3I11700651
FortiGate 3140B FGT_3140B-HQIP.0.2.0.1001.out
FGT_3140B-HQIP.1.5.0.8004.OUT
FortiGate 3600 version 1 FortiGate-3620_HQIP_043.img FG360028050xxxxx, FG36002x044xxxxx, FG36002x054xxxxx, FG30002D064xxxxx
FortiGate 3600 version 2 FortiGate-3600_HQIP_072.img FG36003407xxxxxx, FG36003D064xxxxxx
FortiGate 3600A FortiGate-3600A_HQIP_073.img FG3K6A340660xxxx, FG3K6A340760xxxx
FortiGate 3810A FortiGate-3800A_HQIP_7402.img
FortiGate-3800A_HQIP_073.img 		set up without any AMC modules
FortiGate 3810A set up with ADM XB2 Modul FortiGate-3800A_HQIP_BASE_2XB2_1008.img set up with XB2 modules. You can test FG3810A only,with one XB2(ADM1) or two XB2(ADM1/ADM2)
FortiGate 3810A set up with ASM FB4 Modul FortiGate-3800A-AMC_ONLY_HQIP_073.img set up with 2 ASM FB4 modules. You can test FG3810A with one ASM-FB4 (ASM1) or 2 ASM FB4 (ASM1/ASM2)
If you only have one module you may expect some error from missing AMC cards
FortiGate 3810A set up with ASM HD Modul FortiGate-3800A-HD_HQIP_073.img set up with 2 ASM HD modules. You can test FG3810A with one ASM-HD (ASM1) or 2 ASM HD (ASM1/ASM2)
If you only have one module you may expect some error from missing AMC cards
FortiGate 3810A set up with AMC FB4 and ADM XB2 Modul FortiGate-3800A-FB4_XB2_HQIP_073.img set up FB4 / XB2 modules. If you only have one module you may expect some error from missing AMC cards
Fortigate 3810A set up with AMC HD - AMC FB4 - ADM XB2 Module FortiGate-3800A-HD_FB4_XB2_HQIP_073.img set up with FB4 / XB2 and hard disk modules. If you only have one module you may expect some error from missing AMC cards
Fortigate 3810A set up with AMC FB8 Module FortiGate-3800A-FB4_FB8_HQIP_074.img This HQIP requires a FG3810A + 2x FB4 + 2x FB8. If you only have one FB8 you may expect some error from missing AMC cards.
Fortigate 3810A set up 2 modules XB2 FortiGate-3800A_HQIP_BASE_2XB2_1008.img This HQIP requires a FG3810A + 2x XB2. If you only have one XB2 you may expect some error from missing AMC cards.
FortiGate 3810A set up with AMC XE2 Module FortiGate-3800A-AMC_XE2_HQIP_1000.img set up with XE2. You can test FG3810A only,with one XB2(ADM1) or two XB2(ADM1/ADM2).
FortiGate 3950B FortiGate-3950B_HQIP_FOS_1013.img
FortiGate 3951B-C20-F20 FGT_3951B-C20-F20-HQIP.0.1.0.1001.out
FortiGate 3951B-XD2-XG2 FGT_3951B-XD2-XG2-HQIP.1.0.0.1002.out
FortiCarrier 3810A FK_3810A-HQIP.1.0.0.2040.out
FortiCarrier 3950B FK_3950B-HQIP.1.0.0.1002.out
FortiCarrier 3951B FK_3951B-HQIP.1.0.0.1002.out
Fortigate 5001 SX FortiGate-5000_HQIP_073.img FG5001220440xxxx, FG5001220540xxxx, FG5001220640xxxx
Fortigate 5001 SX FortiGate-5000_HQIP_074.img FG5001320740xxxx
Fortigate 5001 FA2 version 1 FortiGate-5001FA2_HQIP_1000.img FG502A220540xxxx, FG502A220640xxxx
Fortigate 5001 FA2 version 2 FortiGate-5001FA2_HQIP_7402.img FG502A3207400001-50
Fortigate 5001A FortiGate-5001A_HQIP_7402.img FG5A013E0xxxxxxx, FG5A023E0xxxxxxx
Fortigate 5001A set up with ADM XB2 Module FortiGate-5001A_XB2_HQIP_1000.img FG5A013E0xxxxxxx, FG5A023E0xxxxxx
Fortigate 5001A set up with AMC FB8 Module FortiGate-5001A_FB8_HQIP_1000.img FG5A013E0xxxxxxx, FG5A023E0xxxxxxx
Fortigate 5001A set up with ADM RXB2 Module FortiGate-5001A_RXB2_HQIP_7403.img FG5A013E0xxxxxxx, FG5A023E0xxxxxxx
Fortigate 5001A set up with AMC FB4 Module FortiGate-5001A_FB4_HQIP_7401.img FG5A013E0xxxxxxx, FG5A023E0xxxxxxx
FortiGate 5005 FA2 version 1 FortiGate-5005FA2_HQIP_068.img FG5A253E0650xxxx
FortiGate 5005 FA2 version 2 FortiGate-5005FA2_HQIP_072.img FG5A253E0660xxxx, FG5A253E0760xxxx


FortiAnalyzer 100A FortiLog-100A_HQIP_053.img FL100A210500xxxx, FL100A210600xxxx, FL100A210700xxxx, FL100A310600xxxx, FL100A310700xxxx
FortiAnalyzer 100B FortiLog-100B_HQIP_068.img FL100B310600xxxx, FL100B310700xxxx, FL100B310800xxxx, FL100B310900xxxx
FortiAnalyzer 100C FortiAnalyzer-100C_HQIP_7406.img FL100C390960xxxx
FAZ_100C-HQIP.1.0.1.2018.OUT FL100C3911001021-FL100C3911001040
FL100C3911001593-FL100C3911002287
FortiAnalyzer 400B FortiAnalyzer-400B_HQIP_1006.img FL400B3M0xxxxxxx
FortiAnalyzer 400B with 2 HDD FortiAnalyzer-400B_HQIP_7401.img FL400B3M0xxxxxxx
FortiAnalyzer 800 FortiLog-800_HQIP_1000.img model with HD-250GB FLG800270xxxxxxx
FortiAnalyzer 800B FortiLog-800B_HQIP_074.img FL800B390xxxxxxx
FortiAnalyzer 1000B FortiLog-1000B_HQIP_7603.img FL-1kb3R08xxxxxx and upper
FortiAnalyzer 1000C FortiAnalyzer-1000C_HQIP_7601.img
FortiAnalyzer 2000 FortiLog-2000_HQIP_066.img FLG-2K240500xxxx, FLG-2K240600xxxx
FortiAnalyzer 2000A version 1 FortiLog-2000_HQIP_071.img FLG-2K3F0600xxxx, FLG-2K3F0700xxxx, FLG-2K3F08000001-100
FortiAnalyzer 2000A version 2 FortiLog-2000_HQIP_074.img FLG-2K3F08000101-xxx
FortiAnalyzer 2000B FortiAnalyzer-2000B_HQIP_7605.img FL-2KB3R096xxxxx
FortiAnalyzer 4000 FortiLog-4000_HQIP_071.img FLG-4K3F0600xxxx
FortiAnalyzer 4000A FortiLog-4000_HQIP_071.img FLG-4K3F0600xxxx
FortiAnalyzer 4000B FORTIANALYZER-4000B_HQIP_7605.IMG


FortiManager 100 FortiManager-100_HQIP_072.img FMG10031070xxxxx
FortiManager 100C FortiManager-100C_HQIP_7401.img FM100C3910xxxxxx and upper
FortiManager 400A FortiManager-400A_HQIP_054.img FMG40A290550xxxx, FMG40A290650xxxx, FMG40A390650xxxx and upper
FortiManager 400B FortiManager-400B_HQIP_1006.img
FORTIMANAGER-400B_HQIP_7402.IMG
FortiManager 3000 version 1 FortiManager-3000_HQIP_064.img FMG-3K240640xxxx and upper
FortiManager 3000 version 2 FortiManager-3000_HQIP_067.img FMG-3K340640xxxx, FMG-3K340740xxxx
FortiManager 3000B FortiManager-3000B_HQIP_1000.img FMG3KB3F070xxxx, FMG3KB3F080xxxx
FortiManager 3000C FORTIMANAGER-3000C_HQIP_7604.img


FortiMail 100 FortiMail-100_HQIP_068.img FE-100310600xxxx, FE-100310609xxxx, FE-10031070xxxxx
FortiMail 100 FortiMail-100_HQIP_072.img FE-1003107002179 - FE-1003109003666
FortiMail 100C FortiMail-100C_HQIP_7403.img FE100C3910xxxxxx and upper
FML_100C-HQIP.1.5.0.4012.OUT FE100C3911000357-FE100C3911000398
FortiMail 400 version 1 FortiMail-400_HQIP_1000.img From FE-400290550xxxx to FE-40039075xxxx and FE-4003N075xxxxx
FortiMail 400 version 2 FortiMail-400_HQIP_073.img FE-40039085xxxxx and upper
FortiMail 400B FortiMail-400B_HQIP_1006.img FE400B3M09xxxxxx
FortiMail 2000 FortiMail-2000_HQIP_066.img FE200024050xxxx, FE200024060xxxx
FortiMail 2000A version 1 FortiMail-2000A_HQIP_071.img FE-2KA3F0600xxxx, FE-2KA3F0700xxxx
FortiMail 2000A version 2 FortiMail-2000A_HQIP_074.img FE-2KA3F0800xxxx
FortiMail 2000B FML_2000B-HQIP.1.0.2.4014.OUT FE-2KB3F09xxxxxx
FortiMail 3000C FML_3000C-HQIP.0.1.0.1003.OUT FE-3KC3R10600205 - FE-3KC3R10600235
FML_3000C-HQIP.1.0.1.2014.OUT FE-3KC3R10600236 - FE-3KC3R11600017
FML_3000C-HQIP.1.1.0.4008.OUT FE-3KC3R11600031 - FE-3KC3R11600152
FortiMail 4000 FortiMail-4000_HQIP_071.img FE-400290550xxxx, FE-400390650xxxx
FortiMail 4000A FortiMail-4000_HQIP_071.img FE40003F0600xxxx


FortiDB 400B FortiDB-400B_HQIP_1003.img FD400B3M0xxxxxxx


FortiWifi 30B FortiWiFi-30B_HQIP_7402.img FWF30B3G090XXXXX and upper
FortiWifi 40C FWF_40C-HQIP.1.5.1.1009.OUT
FortiWifi 50B FortiWiFi-50B_HQIP_7401.img
FWF_50B-HQIP.1.0.0.2020.OUT
FortiWifi 60 FortiWifi-60_HQIP_046.img FWF-6021044xxxxx and upper
FortiWifi 60A FortiWifi-60A_HQIP_071.img FWF60A29055xxxxx and upper
FortiWifi 60AM version 1 FortiWifi-60M_HQIP_062.img from FWF60M29044xxxxx to FWF60A29055xxxxx
FortiWifi 60AM version 2 FortiWifi-60M_HQIP_073.img FWF60M29065xxxxx and upper
FortiWifi 60B version 1 FortiWifi-60B_HQIP_7401.img FWF60B39075xxxxxx
FortiWifi 60B version 2 FortiWifi-60B_HQIP_7403.img FWF60B39076xxxxxx and upper
FortiWifi 60C FortiWifi-60C_HQIP_1800.img
FORTIWIFI-60C_HQIP_1900.IMG
FortiWifi 60C (PCI version) FortiWifi-60C_PCI_HQIP_1800.img
FortiWifi 60CM FWF_60CM-HQIP.0.1.0.1003.OUT
FortiWifi 80CM FortiWifi-80CM_HQIP_7405.img FW80CM390xxxxxxx and upper
FortiWifi 80CM USB FortiWifi-80CM_USB_HQIP_7402.img FW80CM390xxxxxxx and upper
FortiWifi 81CM FortiWifi-81CM_HQIP_7413.img FW81CM390xxxxxxx and upper
FortiWeb 400B FORTIWEB-400B_HQIP_7402.IMG
Checksum
Verify integrity of HQIP image with checksum file Checksum HQIP image All models 

	Pre-requisite :


	- plan this operation as a traffic outage is needed
	- In case you want to reload a previously backed-up configuration file:
		make sure it matches the firmware version that will be installed.
		If there is a chance the configuration file is corrupted, don't use it and reconfigure the Fortigate from scratch.
	- Eventually, make screenshots of your Fortigate configuration in case you need to rebuild it from scratch.

2) Load HQIP image
  • Power off the FGT unit and use the following :
    • Terminal client (windows hyperterminal, linux minicom...)
      • Speed 9600 8 bits, no parity, 1 stop for all FGT , except FGT 300: 115000-8-n-1
      • Speed 115000 8 bits, no parity, 1 stop for all FMG
      • ASCII setup : Append line feeds to incoming lines
      • Log messages to file
    • Null modem serial cable (provided with the Fortigate)
    • Provide a fixed IP address to your PC eg: 192.168.1.168
    • tftp server running on a PC
      • SolarWinds TFTP server
    • Cross-over network cable to connect directly the Fortigate to the PC running the TFTP server
  • Connect your PC LAN interface using an eth cross cable to :
    • "Interface Internal", On models 50, 50A, 100, 200, 300, 500, 800, 800F
    • "Interface Internal 1 ", On models 100A,200A, 300,
    • "LAN Interface port1", On models 300A, 400, 400A, 500A, 1000 and higher
    • "LAN2", On Fortilog 800
  • Power on the Fortigate Unit
  • Press any key at when "Press any key to display configuration menu..." message will be displayed
  • Enter G when appears:
    [G]: Get firmware image from TFTP server.
[F]: Format boot device.
[Q]: Quit menu and continue to boot with default firmware.
[H]: Display this list of options.

  • Enter the IP addresses and Image name
    • Enter tftp server address [192.168.1.168]: 192.168.1.168
    • Enter local address [192.168.1.188]: 192.168.1.188
    • Enter File Name [image.out]: HQIPimage.img
  • The Fortinet device interface MAC Address is displayed
  • The file transfer should be displayed on the TFTP server ( ensure image is located in the appropriate folder), along with a series of hash "#" characters.
  • When prompted with the choice to save as Default, save as Backup, or Run image without saving, Select "R" to run without saving
1. Functional check: The HQIP (Hardware Quick Inspection Package) test image is used to check the unit’s system function and its interfaces. A console cable connection is required, and the entire console output must be logged to a file.
  • HQIP will check almost all components, including CPU, memory, CF, HD and PCI devices (NIC/ASIC). It will also check the critical benchmarks and system configurations.
  • Observe the console output to make sure there is no warning stop or error message(s) from the test.
  • For testing FG5000 and other models that having backbone ports, two blades have to be tested simultaneously because of the lack of loop back connection for the inner ports. Save HQIP to two blades and power on two blades at same time so that HQIP can test the inner ports with cross traffic.
  • If any errors or warning stops have occurred during this test, do not continue with the rest of steps 2 and go to Report.
2. Factory default restore:
  • If all of the above tests were successful, Format the hard drive (if applicable)
  • Format the Flash (if possible) if the unit’s BootROM menu provides such an option (‘F’ for Format boot device)
  • Reload image public release firmware version.



Sample  CONSOLE MESSAGE

3) REPORT
  • You Don't feel comfortable to run the above test Contact your distributor
  • Test didn't pass. Check service contract  prior updating ticket for RMA Request.
  • Test OK. Reload Firmware Image