Basic Hardware tests
- FAN
- FAN present and running. Go to LED Check section
- FAN present but not running and no LEDs are on. Check power availaibility before going to Report Problem section.
- LED Check
- POWER LED OFF on products FGT50, 50A, 60, 100, 100A and Wifi. Check power availaibility. See External Power Supply section
- POWER LED OFF on other FGT products. Check power availaibility. If power is OK, go to Report Problem section
- STATUS LED ON. Go to Console Port Access section
- For FGT50 only : POWER LED ON, STATUS LED OFF, EXT and INT LEDs ON with no ethernet cable connected. RMA External Power Supply
- For FGT50 only : POWER LED Flashing / Blinking, Status LED OFF and EXT and INT LEDs Flashing/Blinknig with no ethernet cable connected. RMA External Power Supply
- External Power Supply
- FGT50 5V/3A (Plug Country dependant)
- FGT50A 12V/3A
- FGT60 12V/3A
- FGT100 12V/5A
- FGT WIFI 12V/3A
Swap power supply
If power supply is faulty go to Report Problem section.
-
Console Port Access
- Start Terminal emulator
Communication Setup : No Flow Control, NULL Modem Cable
- FGT 300 and All FMG: 115000/8/N/1
- All other FGT : 9600/8/N/1
- Power on the Fortigate
- Boot Message is displayed
FGT200(02.28.2002)
Ver:02060000
SerialNum:FGT20028010xxxxx
SDRAM Initialization
Scanning PCI Bus...Done.
Total RAM: 256M
Enabling Cache...Done.
Allocating PCI Resources...Done.
Zeroing IRQ Settings...Done.
Checking IRQ Routing Tables...Done.
Enabling Interrupts...Done.
Configuring L2 Cache...Done.
Boot Up, Boot Device Capacity=61MB.
Press Any Key To Download Boot Image.
........
Similar message displayed ?
- No : Go to Report Problem section
- Yes : Press a key when prompted
Is there a new prompted message to allow you to load firmware via TFTP server?
- No : Check your null modem cable before going to Report Problem section
- Yes : Do you have a Hard Disk issue ? Yes ---- No
Report Problem
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